Refund policy

Last modified: 11-02-2021

As a small, locally-owned business, AvecMode LLC is adding individual product sales to support our company as we pivot during these uncertain times. Making individual items during the pandemic requires supplies that we have to pay for and items are made to order.  We ask you to consider your purchase carefully before making it because we do not accept returns, offer refunds, or make exchanges, for the products we make and sell or gift cards.   

For pickups:  Please inspect your order upon pick-up and if the item is defective, damaged, or not the right item, identify any of these issues before you leave with the item. We are not able to offer returns or refunds after you leave the pick-up location with the item.  

 

For shipping and local delivery:  Shipping/local delivery and handling fees are non-refundable and we are not able to offer returns, refunds or exchanges.  Notwithstanding the foregoing, if you receive an item from us via a shipping carrier that is defective or damaged, or the wrong item, we need an email from you at store@avecmode.com within 7 days of receipt, with pictures, so that we can evaluate the issue and make it right.